Case studies and examples of where innovation has helped to deliver much better public outcomes and radically lower cost.
Nowadays we want flexible, adaptive services that can respond to local demands... but with the assurance that national standards will still apply; we want an NHS guided by fairness, but understand the value of local provision.
Health is more than a question of institutional provision, it is also a social issue shaped by social conditions and collective behaviour
In an ageing society, we need to imagine a radically different role for public services - as conveners and relationship builders rather than one-stop package providers.
If people remain marginalised from online conversations and forums, they remain as excluded from the decisions that affect their lives as ever before.
Why not promote a greater role for citizens and communities in other public services - not just as consumers but as partners?
We need to address the real challenge: how we redesign services for better outcomes at lower cost.
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